INTRODUCTION

Your hire of any vehicle from Direct Rent A Car is subject to: Direct Rent A Car General Terms & Conditions Listed on the Rental agreement. The laws of the The Hashemite Kingdom of Jordan. How to Book We’ve worked hard at Direct to make our website booking process as clear and as simple as possible. To start you need to know where you will be picking up your car, where you want to drop it off and the dates and times. Once you have entered this information on our homepage you will be shown a list of available cars with descriptions and the price. Take a look at the cars available and choose the one that best meets your requirements. If you are happy with your selection you enter the driver’s details, contact details and flight information (if applicable). If you have any questions we recommend you check our Frequently Asked Questions (FAQs). You can see them here

Driver requirements

Minimum rental age is 21 years.
A young driver fee applies to drivers from & under the age of 23
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year before the date of the commencement of the rental.
In order to pick up the car, the following documents are required:
Passport, valid driver license, credit card on a main driver’s name.
In case of car accident that happened because it was the driver fault he must pay the value based on the cars size:
Medium size car 5 passengers 350.00Dinars.
Medium SUV 5 Passengers 500.00 Dinars.
Full SUV OR Minivans 7 passengers 700.00 Dinars.

Security Deposit

Refundable security deposit depends on the type of the vehicle.
The deposit amount will be blocked on the customer's credit card until the end of the rental period.
The amount of the deposit is the same as the value of the amount of the accident.
In the event of purchasing insurance.
The value of deposit is 100 Dinars
Accepted Credit cards in the name of main driver:
MasterCard Credit
Visa Credit
Debit cards

Not accepted:

Someone else’s card (including family members)
Any Virtual Payment (e.g. Google pay, Apple pay, etc.)

Payment Policy

Protection
Included insurance
Collision Damage Waiver
You'll have to pay at most the deductible if the car's bodywork is damaged (doesn't cover other parts of the car).
Roadside Assistance
You'll be able to get help for any mechanical problem you come across on the road.

Rental Conditions

Rate includes free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Basic insurance ,Roadside Assistance , VAT (value added tax), Free modifications.

Available special equipment:

GPS-Navigation system
Wi-Fi
Infant baby seat
Infant Child seat
Booster seat
Prices for extras are shown on the booking page.

Additional Driver

You can have an additional driver freely on your contract. There is an additional charge for each driver. Underage additional drivers are subject to both Young Driver and Additional Driver fees. When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 1 additional drivers. Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee. Delivery/Collection service is available only by previous request. Additional charges will be applied.

Fuel Policies

Same to same- the vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.

Rental period

The maximum rental period is 60 days

Airports working hours

We open 24/7 but there is an out of hours fee will be added for pick up and drop off that is out of 8:30 AM - 20:00 PM

Amman-Downtown office working hours

Mon: 08:30 - 20:00
Tue: 08:30 - 20:00
Wed: 08:30 - 20:00
Thu: 08:30 - 20:00
Fri: 08:30 – 20:00
Sat: 08:30 - 20:00
Sun: 08:30 - 20:00
Out of hours doesn’t allowed in this office

One way fees

If you pick up the vehicle from a certain office and you want to drop it off at another office; a special fee will be added and its amount depends on the office you picked up from and dropped off at.

Support Center

Find all information you need to know about car rental, rental conditions, requirements and possibilities...

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Support Center

Find all information you need to know about car rental, rental conditions, requirements and possibilites...